Privacy policy
How The Garage Door Service handles information you submit through this website.
Effective date: November 6, 2026
The Garage Door Service is a family-owned residential garage door company serving Los Angeles and surrounding areas in Southern California. This policy explains what information we collect through this website, how we use it, and the choices you have.
Information we collect
When you submit a service request, we collect:
- Your full name, phone number, and email address
- Your service address (street, city, ZIP code, and state)
- The service type, a description of the issue, and your preferred timing
- Your agreement to be contacted (“I agree to be contacted about this service request.”)
The form also includes a hidden anti-spam field that helps block automated submissions. It is not used to identify you.
How we use your information
We use your information to respond to your request, schedule and provide service, send estimates and invoices, communicate with you about your job, and keep normal business records.
Service providers
- Netlify hosts this website and processes form submissions. Submissions are then emailed to our business inbox.
- Google Fonts supplies the fonts used on this site, so your browser connects to Google’s servers, which may receive your IP address.
- OpenStreetMap provides the map tiles on our service-area map, so your browser may share your IP address with OpenStreetMap when the map loads.
We do not use analytics tools, advertising cookies, or tracking pixels on this website.
We do not sell your information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
How long we keep it
We keep service requests as long as needed to provide service and to maintain reasonable business and legal records. After that, we delete them.
Security
We use reasonable measures to protect your information. However, no method of transmission or storage is 100% secure.
Your California privacy rights
If you are a California resident, you have the right to:
- Know and access the personal information we have about you
- Delete your personal information
- Correct inaccurate personal information
- Opt out of the sale or sharing of your personal information (we do not sell or share it)
- Not be discriminated against for using any of these rights
To make a request, submit the form on our contact page and include “Privacy request” in the description. We will verify your identity and respond within the time required by law.
Children’s privacy
This website is not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
If we update this policy, we will post the new version on this page with a new effective date.